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Terms Conditions That Actually Tell You Where You Stand

Before you deposit via DANA, OVO, or GoPay or open any game on hokyraja, these terms set out exactly what we expect from you and what you can expect from us.

Account eligibility rulesDANA, OVO, GoPay wallet termsAccess subject to local lawAccount suspension conditionsDispute process outlined

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HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are not just rules — they also define your rights. Here is how we handle the four areas that matter most to your account and your data on hokyraja.

Data Retention

We keep your account data for as long as your account is active and for any period required by applicable Indonesia law. You can request a summary of stored data through the Help Centre.

Account Security

Your account login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Cookie and Session Handling

We use session cookies to keep your lobby state and wallet context active. Cookies do not store your DANA, OVO, or GoPay credentials — only a session token tied to your account ID.

Requesting Changes

To update your registered details — mobile number, linked e-wallet, or account email — submit a verified request via Live Chat or the Help Centre. Changes take effect after identity confirmation.

REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear, or if you believe your account has been actioned incorrectly, our support team is the right place to start. Raise your concern through any of the channels below and include your account ID and the specific clause you are asking about — that helps us respond with the right answer faster.

What These Terms Cover and How They Apply

hokyraja Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you create an account and continue for as long as that account remains active. They cover how your account is registered, how wallet transactions via DANA, OVO, and GoPay are processed, and how disputes are handled. We may update these terms

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when our services change — updates are posted on this page with a revised date, and continued use of your account after that date means you accept the revised terms. If you disagree with any update, you should stop using your account and contact our support
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team before the update takes effect. These terms do not override any applicable Indonesia law. Where local law sets a stricter rule, that rule applies. Certain game categories — including sports betting markets — may be unavailable in regions where local law restricts them. Your account
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wallet, including any balance linked to DANA, OVO, or GoPay transactions, is subject to verification before a withdrawal is processed. We reserve the right to suspend accounts where we detect activity inconsistent with these terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About hokyraja Terms & Conditions

These are the questions we hear most often about our terms. Each answer reflects how the policy actually works on your account — not a general summary.

Yes. Every wallet transaction processed through DANA, OVO, or GoPay is subject to these terms, including verification requirements before any withdrawal is released from your account balance.

We post the updated terms here with a revised date. Continuing to use your account after that date counts as acceptance. If you disagree, contact support before the update takes effect.

Yes. We can suspend or close an account if activity is inconsistent with these terms. We'll notify you at your registered contact before acting, except where immediate action is required to protect the account.

Open a support query via Live Chat or email, state your account ID, and cite the specific clause you believe was misapplied. Our team will review and respond based on the terms as written.

Certain markets — including football-led sports betting — may be restricted in some Indonesia regions based on local law. The terms on eligibility apply regardless of which game category you access.

We retain account data for as long as your account is active and for any period required under applicable Indonesia law. Request a data summary any time through the Account Help Centre.

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